Returns & Exchanges

At Furniture Warehouse, we want you to love your new home setup; if you are not entirely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all furniture remains in its original packaging and unassembled condition to qualify for a return.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to begin the return authorization process.

• 2.
  Prepare for Pickup

  Carefully repackage your items in their original boxes and secure all hardware components to prevent damage during transit.

• 3.
  Schedule a Collection

  Our specialized furniture couriers will contact you within 48 hours to arrange a convenient time for professional curbside pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.